Government-sponsored legal counseling for semi-annual certificates available at the "Certificate Counter" - Assistance for guardians and students
The Certificate Hotline, a service designed to help parents and students clarify legal questions and ensure their rights in the school context, has expanded its reach to include regional numbers for Neuss and Kaarst in the Düsseldorf region.
Parents and students in Neuss and Kaarst can now contact the local hotline at 02131 / 9 28 40 18. These regional numbers serve as central points of contact for certificate inquiries, operating during specific time frames each day, from 10 to 12 o'clock and from 13 to 15 o'clock.
The Certificate Hotline is in close cooperation with the school authorities of the ten independent cities and the five districts in the Düsseldorf region. Incoming inquiries are forwarded to the appropriate contacts who can provide expert answers to certificate questions.
However, for school types such as Realschule, Gymnasium, Gesamtschule, Sekundarschule, Gemeinschaftsschule, Berufskolleg, Hauptschule, and special needs schools in the Düsseldorf region, the local school authority (Schulamt) or the Ministry of Education of the relevant federal state (in this case, North Rhine-Westphalia, NRW) typically handles certificate-related inquiries.
For Düsseldorf, you would want to contact the "Stadt Düsseldorf - Schulamt" or the regional Ministry of Education NRW. These bodies handle administrative tasks including certification for public schools such as the aforementioned school types.
Since no direct hotline number or hours were found in the search results, the most appropriate advice is to visit the Düsseldorf city website’s education or school department section. Look for "Schulamt" or "Amt für Schule und Bildung" contact information. Call or email them during office hours for specific guidance on certificate inquiries for the school types you listed.
The Certificate Hotline continues to operate as a specialized service for students from certain school types in the Düsseldorf region, not for general inquiries. It is open for parents and students to contact with uncertainties or need for clarification regarding the mentioned topics. The main number for the Certificate Hotline remains 0211 / 4 75 40 02.
[1] It is important to note that the Düsseldorf University of Applied Sciences ZWEK office deals with language certificates for university-level language courses, not school certificates for the mentioned school types.
- Referring to the Düsseldorf University of Applied Sciences, other education-and-self-development opportunities like language certificates for university-level courses are available through their ZWEK office.
- For issues beyond school certificates for Realschule, Gymnasium, Gesamtschule, Sekundarschule, Gemeinschaftsschule, Berufskolleg, Hauptschule, and special needs schools in the Düsseldorf region, other educational institutions or authorities may be more suitable for assistance in education-and-self-development matters.
